FREQUENTLY ASKED QUESTIONS
Am I eligible for ESOL classes?
Clients, patients, students, and associates of our partner organizations are eligible for our ESOL classes. Contact us to find out more about your eligibility. On occasion, we accept individual new students who are not affiliated with our partner organizations. Contact us at firstname.lastname@example.org to find out more.
I'm affiliated with an organization, and I'm looking for ESOL classes for my clients/patients/employees/associates. How do I get started?
We are currently looking for new partners! Contact us at email@example.com to discuss a partnership.
What if I have to miss a class?
Students who miss a class will receive class notes and materials. It is possible, but not guaranteed, that classes will be recorded or that you can review missed class material during a free tutoring session. The make-up class is only in case the instructor needs to cancel a class for any reason.
How do I know what is the best course for me?
A placement interview conducted over the phone or video conference will determine what course is the best fit for you.
Do we have to do any work outside of class?
Each week, there are vocabulary lists to review and practice activities assigned for completion outside of class. Considering how busy our students’ lives are, the homework assignments are optional, but very, very encouraged.
Do I need to purchase any books or materials?
All materials will be provided by the instructors.
What levels do you offer?
This program offers lessons for beginner, intermediate, and advanced ESOL students.
How big are the classes?
The 12-month average student-to-teacher ratio is at or below 5 to 1.
Are there one-on-one/individual classes?
On occasion, we offer free tutoring with volunteer instructors.